Customer Relationship Management (CRM)

BroadForce consultants have been performing simple to highly customized CRM solutions since 1998.

Our implementations have spanned a wide array of industries utlizing several enterprise-class CRM solutions, such as ONYX CRM and Microsoft Dynamics CRM.  Experience matters.  Listed below is a snapshot of the type and scale of industries where we have successfully implemented CRM solutions over the past 22 years.
Customer Relationship Management
Live Event Industry
Live Event Industry
Enterprise class CRM application tightly integrated with a world-class live event ticketing solution to serve as the back office application for venue and box office staff.

Over 120 live event venues in North America, South America, Europe, and South Africa consisting of:
  • Music & Sports Arenas
  • Theaters
  • Clubs
  • Touring Shows
Professional Sports
Professional Sports
Enterprise class CRM application tightly integrated with a world-class live event ticketing solution to serve as the back office application for venue and box office staff, as well as the primary CRM solution for sales and service needs of the sports franchise.

7 professional sports teams in North America and Canada consisting of:
  • Major League Soccer (MLS)
  • National Hockey League (NHL)
  • Canadian Football League (CFL)
  • Minor Professional Hockey
Healthcare
Healthcare
5 CRM projects across the healthcare spectrum in North America consisting of:
  • Healthcare Administration
  • Healthcare / Medicare Insurance
  • Behavioral Sciences
  • Behavioral Therapy
  • Veterinarian Heathcare Products
Financial Services
Financial Services
3 CRM projects within the Financial Services industry:
  • Mortgage Loan Origination
  • Investment Banking
  • Commercial Banking
Technology
Technology
15+ CRM projects within the Technology sector:
  • Commercial Software
  • IP Telecommunications
  • Server Performance Solutions
  • Online Business Resources
  • Network Hardware Manufacturing
  • And more...
Additional Industries...
Other Industries
A multitude of CRM projects in other various industries, such as:
  • California Electric Utility
  • Department of Defense (DOD) Telemetry Solutions Contractor
  • DOD Hardware Security Contractor
  • Storage Unit Rentals (500+ Seat Call Center)
  • Educational Products
  • Commercial & Residential Water Purification Systems

Mission

Our mission is simple... to provide exceptional levels of knowledge and service for our customers.

Our projects succeed... period.

We do not settle for mediocracy in our efforts to implement your company's vision and success.